Effective Date: 9 June 2025
Last Updated: 9 June 2025
Introduction
Attac-SA (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when using our website, https://www.attac.co.za (“the Site”).
By using our services, you agree to the terms of this policy and consent to the processing of your information as described herein.
Information We Collect
We collect the following types of personal and non-personal information:
Personal Information:
- Full Name
- Email Address
- Phone Number
- Company Details
- Billing and Shipping Address
- Payment Information (processed securely via third-party gateways)
- IP Address and Browser Information
Non-Personal Information:
- Device type
- Operating system
- Browsing behaviour (via cookies, analytics tools)
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Send order updates and important notifications
- Improve our products, services, and website performance
- Comply with legal and tax obligations
- Conduct marketing, with your consent
Sharing of Information
We do not sell or rent your personal data. Your information may be shared with:
- Payment processors (e.g., iKhokha)
- Courier companies (e.g., The Courier Guy) to facilitate deliveries
- Analytics providers (e.g., Google Analytics)
- Legal authorities when required by law
All service providers are contractually bound to protect your data and use it only for the intended purpose.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Recognize returning visitors
- Track website performance
- Personalise shopping experiences
You can manage cookie preferences through your browser settings.
Data Security
We implement reasonable and industry-standard security measures, including HTTPS encryption and secure server storage. However, no method of transmission over the Internet is 100% secure.
Your Rights (POPIA & GDPR)
You have the right to:
- Access your personal data
- Correct or update inaccurate information
- Request deletion of your data
- Object to certain processing
- Withdraw consent (where applicable)
To exercise any of the above rights, please email: [email protected].
Data Retention
We retain your data only as long as necessary for the purposes described in this policy, or as required by law (e.g., for financial record-keeping).
Children’s Privacy
Our website is not intended for users under the age of 18. We do not knowingly collect personal data from minors.
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Changes to This Policy
We reserve the right to update this Privacy Policy. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this policy or how your data is handled, please contact:
Attac SA (Pty) Ltd
Unit 28, Graphite Industrial Park
1 Fabriek Street, Strijdom Park, Randburg, 2169
Email: [email protected]
Phone: +27 87 654 1717